Service Request Form
For assistance with ROW grass cutting and maintenance, road service, sidewalk issues, or signage
The City of Duluth Public Works Department will strive to be known as a leader in the delivery of quality services. It is our goal to be recognized for our responsiveness, reliability, efficiency in the use of fiscal resources, and the integrity that serves as the foundation of every job we do.
We believe that our employees are our most valuable resource; it is through their dedication that we will be successful.
Our Core Values Are:
- Delivery on commitments
- Treat others as we wish to be treated
- To be part of the solution, not part of the problem
The Public Works Department oversees the following:
- Building Maintenance and Operations - includes Town Green, Fountain, Parsons Alley and various City Properties
- Community Enhancement - including Public Art maintenance, Veterans Markers and Flags, Downtown lighting and Holiday Decorations
- Fleet Maintenance
- Right of way/Landscape Maintenance
- Street Maintenance - including sidewalks and signs
To report street light outages: Check for a pole number and call GA Power at 888.891.0938 or Jackson EMC at 1.800.462.3691.
Street Light Trimming: Street light trimming will begin on December 6 in the Sugar Loaf Ridge subdivision.
Davenport Road Closure: Due to utility work, Davenport Road will be completely closed to traffic from Buford Highway to the driveway 570’ southeast of the Buford Highway at 3363 Davenport Road. And while the driveway at 3363 Davenport Road will remain open, the pavement between that point and Buford Highway will be completely inaccessible. Work is assumed to begin, weather providing, on or around the week of 11/29, and will take approximately 6 weeks to complete. Signage will be placed in the field (in advance) to alert and remind motorists, and we request everyone’s patience
Buford Hwy Sidewalk Repair: Our Contractor, CMEC continues work on Buford sidewalks. Motorists should expect delays due to lane closures. This project is being funded by SPLOST, your penny sales tax at work!
Asphalt Rejuvenation: This project will begin the week of October 4. Residents can expect delays and temporary inconvenience. One lane into neighborhoods will remain open at all times. This project will continue until spring of 2022. For a list of streets for this project, see "Street Maintenance".
Dumpster Cards: Dumpster Cards are still available for processing. If you have not received your 2021 or 2022 Dumpster Card, you can do so by visiting the Dumpster Information page to complete the online application. Once complete, please email it to the Duluth Public Works Department, along with a copy of a recent (past 2 months) utility bill. Your 2021 Dumpster Card will be valid until 6:00 p.m. on January 31. After that date, you will need a card for 2022.
Surveyors will be working in the vicinity of Donnaville and Church Street in the next few weeks.
Public Works employees will be picking up trash daily and will begin grass cutting in the right of ways. As always, please slow down when in a work zone or when you see our workers.
Street Maintenance/LMIG Street Resurfacing:
The patch and resurface project is underway. We expect the Contractor, Major League, to begin in Abbortts Point first, then move to Woodehaven. We will be reaching out to every neighborhood to alert them of upcoming work. All vehicles must be removed from the streets prior to paving. Delays can be expected, please drive slowly in work areas. If work is not completed by Thanksgiving, it will be stopped on Tuesday, November 23 and will resume Monday, November 29. See our Street Maintenance page for a complete listing of the streets to be resurfaced. Residents can call the Duluth Public Works Department at 770-476-2454 for more information.
We will be accepting glass since it is no longer taken in your recycling bin at the curb. You will be requested to show your dumpster card or a utility bill to gain access to the dumpster. You must live in the city limits of Duluth to use this facility. Please ensure that all glass food jars are properly cleaned before you bring them to recycle. If you are only recycling glass on your visit, your dumpster card will not be punched. You must bring your glass items during regular dumpster hours when the Attendant is on duty.
Veteran Markers Moving:
It has become increasingly dangerous for our employees to place markers on SR120 and Pleasant Hill Road. Because of this danger, all markers on SR 120 and Pleasant Hill Road have been moved to George Rogers Avenue. Please be understanding that the City places safety for its employees first.
All markers from Governors Landing east bound on SR120 have been moved to 3159 Buford Hwy. All markers on Pleasant Hill westbound from WP Jones Park to McClure Bridge Road have been moved to George Rogers Avenue. This change is due to safety issues for our crew.
If you can not locate your marker, check the alphabetical listing from our Veteran Marker page.
City of Duluth Code of Ethics