STEP 1: View the Licensing & Business Regulations Information Packet for basic information and resources.

STEP 2: Confirm that your business location is within Duluth City limits. Prior to submitting an application, please verify that the physical address of your business is within Duluth city limits. Two different zip codes 30096 and 30097 have Duluth mailing addresses, however, they may not necessarily be located inside the City. Post office boxes can be used for mailing addresses but not business location. For verification, please review the City of Duluth street listing provided on the City website, or contact the Planning Department at 770.476.1790 to have your location confirmed. You only need one Occupational Tax Certificate to conduct business. If you are within city limits, you do not need to get a certificate from Gwinnett County.

For Commercial locations: Once you have verified that your location is within City limits, please follow this link, Zoning/MIAI Request,  to verify the proper Zoning and Building Construction type for your intended business use. Please obtain this approval PRIOR to signing any lease agreements. 

After you have received approval,

  • Click NEW COMMERCIAL APP for a link to the NEW Commercial OTC, or
  • Click EXEMPT APPLICATION for an EXEMPT OTC (if you have an OTC/Business license from another GA jurisdiction, or for non-profit organizations, churches)
  • Complete all forms provided.  Print and sign. (Note that some forms require notarization
NAICS Business Description 
2021 Occupational Tax Calculation Worksheet
Gwinnett Fire Services

Home-based business locations do not require Zoning/Building classification approval.  Start the application process directly with the Business Office. 

  • Click HOME BUSINESS APPLICATION for a link to the NEW Home Business application. 
  • Complete all forms provided.  Print and sign. (Note that some forms require notarization)  
  • Use NAICS Business Description and Calculation Worksheet links above.


Submit forms in one of the following ways:
  • by mail, or deliver in person to City Hall, 3167 Main St Duluth GA 30096, or
  • Scan/Email  electronic documents to
  • Once all paperwork has been approved, you will receive an invoice via email.  You may pay online, in person, or by mail.
  • Upon payment, your OTC will be mailed, or for other special pickup instructions, use the "Message Agency" feature of the software.  

The processing time  for new business applications is generally 7-10 business days.  However, the annual renewal season for Occupational Tax Certificates runs from January to April of each year and new application processing may be affected by renewal volume during this time. Notary services are available at City Hall and there is no fee for this service.  Documents requiring notarization MUST be signed in the presence of a Notary.  Email any questions to the Occupational Tax Officer at