New Business Application


STEP 1: View the Licensing & Business Regulations Information Packet for basic information and resources.

STEP 2: Confirm that your business location is within Duluth City limits. Prior to submitting an application, please verify that the physical address of your business is within Duluth city limits. Two different zip codes 30096 and 30097 have Duluth mailing addresses, however, they may not necessarily be located inside the City. Post office boxes can be used for mailing addresses but not business location. For verification, please review the City of Duluth street listing provided on the City website, or contact the Planning Department at 770.476.1790 to have your location confirmed. You only need one Occupational Tax Certificate to conduct business. If you are within city limits, you do not need to get a certificate from Gwinnett County.


For Commercial locations: Once you have verified that your location is in City limits, please proceed to the portal link (LINKS COMING 3/1/21) to verify the proper Zoning and Building  construction type/classification for your intended business use.  Please obtain this approval PRIOR to signing any lease agreements.   After you have received approval,

  • Click HERE for a link to the NEW Commercial OTC, or
  • Click HERE for an EXEMPT OTC (if you have an OTC/Business license from another GA jurisdiction, or for non-profit organizations)
  • Complete all forms provided.  Print and sign. (Note that some forms require notarization. )
NAICS Business Description 
2021 Occupational Tax Calculation Worksheet
Gwinnett Fire Services

For Home business locations, bypass the Zoning/Building classifcation approval and start the application process with the Business Office. 

  • Click HERE for a link to the NEW Home Business application. 
  • Complete all forms provided.  Print and sign. (Note that some forms require notarization. )
  • Use NAICS Business Description and Calculation Worksheet links above


Submit forms:
  • by mail, or deliver in person to City Hall, 3167 Main St Duluth GA 30096, Scan/Email to, or click HERE to upload to the City's secure ShareFile account. Be sure to name your documents with Business name for reference.
  • Once all paperwork has been approved, you will receive an invoice via email.  You may pay online, in person, or by mail.
  • Upon payment, your OTC will be mailed, or for other special pickup instructions, use the "Message Agency" feature of the software.  

DURING THE RENEWAL SEASON (January-April), please allow up to 10 business days for processing.  Email any questions to the Occupational Tax Officer at