Governor Brian Kemp's April 30, 2020 Renewal of Public Health State of Emergency Order preempts all local emergency orders related to COVID-19. On April 20, 2020 Order 04.20.20.01 was given providing flexibility for healthcare practices, moving certain businesses to minimum operations and providing for emergency response. On April 23, 2020 Order 04.23.20.01 and 04.23.20.02 were given providing further information about reopening businesses. Additionally, on April 27, 2020 Order 04.27.20.01 was issued. More guidance is given in this EO 4.20.20.01 Handout and 28 Safety Guidelines to Return to Work.
Guidelines for Businesses
The State of Georgia is responsible for all aspects of implementation. The State Orders also supersede and suspend all previous county or city Orders. As such, the City of Duluth is not authorized to enforce neither our previous Orders nor provide you with interpretation or guidance on the Governor’s Orders.
Please contact the office of the Governor at gov.georgia.gov, firstname.lastname@example.org, or 404-656-1776 for further information and guidance.
Georgia Business Information
Local Business Operation Hours
Where Can I Get Tested?
Gwinnett Help Numbers
SBA Disaster Loans
During this time of unease as the COVID-19 virus (coronavirus) continues to develop, we are faced with unprecedented challenges. City of Duluth staff is in daily contact with local and state agencies, as well as community partners, hospitals, schools and neighboring public safety agencies to ensure we have the most updated information pertaining to coronavirus (COVID-19). In light of recent developments and on the advice of multiple public agencies, the City of Duluth has decided to take the below measures. We remain committed to providing as much customer service as possible during this time of uncertainty. To ensure business continuity, the following information may be helpful:
City Offices, Facilities and Events
City offices at City Hall, Municipal Court, Police and the Public Works facility are now open to the public. All Parks and Recreation buildings will remain closed at this time. New procedures will be in place to do business with the City in person. Online options are still available and are encouraged when possible.
The following are the new procedures for conducting business in person:
- Masks are required
- 6ft social distancing will be enforced and our facilities will be marked accordingly to help with spacing
- Hand sanitizing stations will be set up and we ask you to sanitize your hands upon entering the buildings and before leaving
Additional procedures for Municipal Court
- Only defendant and counsel will be allowed in the courtroom, unless the defendant needs an interpreter, or if the defendant is under 21, in which case, one parent can accompany the defendant
- All City sponsored events have been cancelled or postponed through July 10. Click here for the list.
- Regularly scheduled non-essential meetings for City Council, boards and commissions have been rescheduled, cancelled or are being held virtually. You may view the public notices here.
City Hall Business Office services may be handled online or in person. In some cases, appointments are now required.
For “no contact service,” all paperwork and any corresponding payments (check, money order) may be:
- Mailed to 3167 Main Street, Duluth, GA 30096
- Placed in the yellow City Hall Payment Drop Box, located on the Main Street side of City Hall, adjacent to the parking lot (checked by staff daily)
- Paperwork will also be accepted by fax or electronically via scan/email (direct contacts below) and any corresponding payments made at www.duluthpayments.com
- Licenses/Permits will be mailed or hand delivered to business locations
ALCOHOL: Email Alcohol@duluthga.net; phone 770.497.5286, or fax 770.623.2780.
Licenses: NEW and RENEWAL applicants for business alcohol beverage licenses will be accepted per above guidelines. (New businesses should type the word “NEW” in the license number field for online payment.) If new applicants require assistance that cannot be handled over the phone, please call for an appointment.
Handling Permits: NEW applicants for Alcohol Handling Permits are asked to email email@example.com to schedule an in-person appointment. Applications to RENEW Alcohol Handling Permits may be handled online through the payment link listed above.
Alcohol Training classes: for NEW handling permit applicants only, will be held virtually for the forseeable future. Visit our website for more information.
Excise tax: Due the 10th of each month, reports and payments may be submitted online through www.duluthpayments.com or via hard copy with check (mail, Drop Box).
BUSINESS LICENSE/OCCUPATIONAL TAX: Email OccTax@duluthga.net; phone 770.497.5289, or fax 770.623.2780.
NEW business applications and renewals may be submitted as per above. RENEWAL applications for 2020 and payments were due January 30 with a grace period of 90 days. If your 2020 renewal was not paid by June 30 a late fee has been assessed.
PROPERTY TAX: Email Taxes@duluthga.net; phone 770.497.5288, or fax 770.623.2780.
Property taxes for 2019 were due December 15, 2019. Interest and penalty have accrued on any past due balances. Tax bills for 2020 are scheduled for mailing in September, and will be due December 15, 2020.
Parks & Recreation Indoor and Outdoor Facilities
The Duluth Parks & Recreation Department will be reopening the tennis courts and associated public restroom facilities at W.P. Jones Park and Bunten Road Park on May 8, 2020. These courts will be available for open day play only. Evening play not scheduled during this time. Dawn to dusk play only. Court reservations will not be accepted at this time.
The following closures are still in effect until further notice:
- The Duluth Parks and Recreation has cancelled all evening and weekend programs until further notice.
- All Active Adult programs at W.P. Lodge are cancelled until further notice.
- All league play activities are cancelled until further notice.
- The Max Activity Building at Bunten Road Park is closed until further notice.
- Beginning March 27, at 5pm, Duluth Parks and Recreation park hours are sunrise to sunset and certain areas within parks are closed. Restrooms, basketball courts, playgrounds, ball fields, soccer fields, pavilions at Taylor Park, Church Street Park, W.P. Jones Park, Rogers Bridge Park, Scott Hudgens Park and Bunten Road Park are closed until further notice. Trails at Bunten Road Park are still available for use from sunrise to sunset, but visitors are urged to follow CDC guidance and should practice social distancing.
- 2020 Summer Day Camp has been cancelled.
Bunten Road Park
Tennis Courts open
Activity building closed
Outdoor restrooms other than the one closest to tennis courts closed
All trails open
Town Green restrooms closed
WP Jones Park
Tennis Courts Open
All other facilities closed
All facilities closed
Rogers Bridge Park
Dog Park open
Basketball Court closed
Police & Municipal Court
- Duluth Police will maintain continuity of response and emergency operations throughout the city. If you have an emergency, please call 770.476.4151 or 911
- Fingerprinting services are provided Monday-Friday 10:00am-3:00pm (No appointments are being accepted and face masks are required)
- LiveScan fingerprints will only be completed on our FD-258 fingerprint cards which are standard FBI fingerprint cards
- The cost is $10.00 per card for the first two cards, $2.00 for every card after
- Municipal Court is now open
- If you would like to pay for your citation online you may do so here
Planning & Development
- Applying for Permits - All permit applications must be applied for through email at firstname.lastname@example.org. Permits can be found by clicking here. Plans can be uploaded onto the City’s sharefile at the following link: Upload a file here. After receiving a complete application, staff will respond to the applicant with the permit number, comments and applicable fees. Following instructions for payment below.
- Paying permit fees - After the permit is received and reviewed, staff will provide the applicant with the applicable fees. Fees may be mailed in or paid online by using the following link to pay for your permit: https://duluthga.demositegw.com/start.html. The above link will direct you to the Online Payment website. For permit fees, click on the “Planning Activity” option. Once routed to the “Planning Activity” page, type in the amount due in the “Price” box and click “Add to Cart”. You must fill in the Contractor’s Name, Project Address and Permit number. Once all of the fields are filled in, click on “Add to Cart”. Click on “View Cart”. Click on “Checkout”. Fill in the applicable payment information and click “Process $ Payment”.
- Requesting an Inspection - The City will continue to perform inspections in a variety of ways. When feasible, inspections will be conducted through photo, video or livestream (FaceTime, Skype, etc.) to limit exposure to potentially unsafe situations. While interacting with the public, inspectors are being asked to maintain the Centers for Disease Control recommended distance of six feet from people as much as is practical and when needed will be using face and eye protection.
Inspection requests are still to be made using the Inspection Request Line at 770.497.5333. The Building Official will contact you to schedule and a determination on whether the inspection will be done through digital means or in person and instructions on how to conduct the digital inspection or prepare for an on-site inspection.
Rules & Regulations
- You may recycle glass and cardboard without a dumpster card, but you must have a utility bill to prove residency. If you have any items other than glass or cardboard, a dumpster card will be required.
- Please line up single file in the left lane only. Commercial vehicles, trucks over 10 feet and enclosed trailers are not permitted.
- Have your 2020 Dumpster Card ready – please do not get out of your vehicle.
- Hold your card out the window for the attendant to punch your card and direct you through.
- Only 4-5 vehicles will be allowed into the dumpster area at one time. This number is up to the discretion of the dumpsters attendants.
- Continue to practice social distancing while using the dumpsters and remain at least 6 feet away from all other visitors and staff when possible.
Dumpster Cards are still available for processing. If you have not received your 2020 Dumpster Card yet you can do so completing the form below.
Republic Services - Garbage Pick Up
- Garbage pick up is currently running as scheduled. You can check back here for any updates or call Republic Services directly at 678.963.2873 . If you pay for yard waste pickup at curbside, you’ll need to call Republic at 678-963-2800 for information on those pickups.
Gwinnett County Schools
- Gwinnett County schools will be closed for the remainder of the school year. GCPS will provide lunch for anyone 18 or younger at 68 school sites in the district. More information on this can be found at http://publish.gwinnett.k12.ga.us/gcps/home/public/home
Georgia State of Emergency
- On March 14, 2020, Governor Kemp signed a Public Health State of Emergency to address COVID-19. For specific questions related to the State of Emergency contact Constituent Services at 404-656-1776.
Contact COVID-19 Hotline: 844.442.2681
The State of Georgia has a new COVID-19 hotline. If you believe that you are experiencing symptoms of COVID-19 or have been exposed to the novel coronavirus, please contact your primary care doctor, an urgent care clinic or your local federally qualified healthcare center. Please do not show up unannounced at an emergency room or health care facility.
Small Business Administration Disaster Loans
The U.S. Small Business Administration (SBA) has designated all counties in Georgia eligible for low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Georgia small businesses impacted by COVID-19 are now eligible to apply for Economic Injury Disaster Loans (EIDL). Please note the deadline is December 18, 2020.
SBA COVID-19 Relief Programs Overview
How to apply:
- Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela.
- Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email email@example.com for more information on SBA disaster assistance.
- Individuals who are deaf or hard of hearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.
The official press release with instructions from the SBA Office of Disaster Assistance is attached and you can visit https://www.sba.gov/funding-programs/disaster-assistance for more information.
- The University of Georgia Small Business Development Center has 17 offices across the state, covering every county, with consultants available to assist small business owners through the SBA Economic Injury Disaster Loan application process. You can find and connect with your local UGA SBDC office at this Link: UGA SBDC Locations or send a message to our State Office in Athens here: Contact Us. Many of our offices are working remotely, so if you do call and get a voicemail, we will work to return your call as soon as possible.
- COVID-19 Community Resources: GA VOAD and GEMA/HS Community Recovery are working together to provide updated resources for nonprofit and faith-based organizations and the communities they serve. This is an evolving document that will continue to be updated. If you have additional resources to be added please reach out to firstname.lastname@example.org and email@example.com.
The CDC reminds the public to practice proper hygiene:
- Wash your hands with soap and water for 20 seconds, especially after you cough or sneeze
- Avoid touching your eyes, nose and mouth
- Cover your nose and mouth when you cough or sneeze and remember to throw the tissue into the trash
- Avoid contact with any individual exhibiting signs of illness
- Stay home if you are sick
In addition, take everyday precautions to keep space between yourself and others:
- When you go out in public, limit close contact with others and wash hands often
- Avoid crowds as much as possible
- Avoid any non-essential travel
We will keep you updated as circumstances change and new information becomes available.